Privacy policy


PRIVACY POLICY

Last updated: 13 May 2026

Controller

Bravé Care
Business ID: 3614903-4
Website: www.bravecare.fi
Email: support@bravecare.fi

For all privacy and data protection matters, please contact:
support@bravecare.fi

Purpose and Legal Basis for Processing Personal Data

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) (EU 2016/679).

Personal data is processed for the following purposes:

  • Processing and delivering customer orders
  • Customer service and communication
  • Managing customer relationships
  • Payment processing
  • Marketing and newsletters (when permitted by law)
  • Improving our website and services

The legal basis for processing personal data includes:

  • Performance of a contract
  • Legal obligations
  • Legitimate interest
  • Consent where required

Personal Data We Collect

We may collect and process the following personal data:

  • Name
  • Address
  • Email address
  • Phone number
  • Order and payment information
  • IP address and browser information
  • Website usage and analytics data

Sources of Personal Data

Personal data is collected directly from the customer when:

  • Placing an order
  • Contacting customer service
  • Subscribing to newsletters
  • Using our website

Disclosure of Personal Data

We may share personal data with trusted third parties necessary for operating our business, including:

  • Payment service providers
  • Shipping and logistics companies
  • Website and ecommerce platform providers
  • Accounting and business service providers
  • Analytics and marketing service providers

Personal data is processed only to the extent necessary for providing services.

International Data Transfers

Some service providers may process data outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Retention

Personal data is retained only for as long as necessary for the purposes described in this policy or as required by law.

Accounting and order-related data may be retained in accordance with Finnish legal obligations.

Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience, website functionality, and marketing effectiveness.

Users can manage cookie settings through their browser settings.

Rights of the Data Subject

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erase personal data
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Requests related to personal data can be sent to:
support@bravecare.fi

Supervisory Authority

In Finland, the supervisory authority for data protection matters is:

Office of the Data Protection Ombudsman
www.tietosuoja.fi

Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Changes to This Privacy Policy

We reserve the right to update this privacy policy when necessary. Updated versions will be published on our website.