Shipping policy
Last updated: 13 May 2026
Order Processing
Orders are typically processed within 1–5 business days after payment confirmation.
Processing times may vary during holidays, promotions, or periods of high demand.
Shipping Times
Estimated delivery times depend on the destination country and shipping carrier.
Typical delivery estimates:
- Finland: 2–7 business days
- Europe: 3–10 business days
- International: 5–15 business days
Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on the customer’s location and selected shipping method.
Any free shipping promotions will be clearly stated on the website.
Tracking Information
When available, tracking information will be sent to the customer by email after the order has been shipped.
Delays
Bravé Care is not responsible for shipping delays caused by:
- courier services
- customs processing
- weather conditions
- holidays
- incorrect shipping information provided by the customer
- other circumstances beyond our control
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other local fees determined by the destination country.
These charges are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at:
We will do our best to assist in resolving the issue.